FAQs

Where can I buy products retail? And where to find product prices?
We do not distribute products directly to consumers but through a network of distributors and agents. Distributors and agents will quote you prices. To know. For information about the nearest distributor and agent, please do one of the following:

- Visit the website: tranda.vn and find a list of distributors.
- Contact hotline number: 0272.3775.106 for our staff to advise and introduce agents to you.
Conditions to become a Tran Da's wheelbarrow distributor?
Tran Da Company always welcomes you who want to become one of distributors of Tran Da wheelbarrow products.

Please provide your contact information. Once our staff has verified your store information and you agree to the Distributor policy, you have become a distributor of Tran Da's wheelbarrow. You can download "Distributor policy book" at the link at the bottom of the website.
Where can I buy and receive it?
In the South, we will deliver at the company's headquarters at Lot i-4, Road 6, Tan Do industrial park, Duc Hoa Ha commune, Duc Hoa district, Long An province.

In the North, we deliver goods at Hai Phong warehouse: Hamlet 12, Thien Huong commune, Thuy Nguyen district, Hai Phong city.

In the Central region, we will temporarily deliver the goods from the warehouse in Long An.
Delivering and shipping methods?
You can receive goods directly at the company's warehouse.

For stores near HCMC and Long An, we can deliver to your door. For distant customers, we deliver to the shipping company in Ho Chi Minh City by your request.

Please contact phone number 0272.3775.106 for our staff to advise specifically.
Is this product genuine? And where is it made?
Most of products of Tran Da company are genuine and made in Vietnam.
Warranty, return and payment policy?
Customers can pay cash on delivery or by bank transfer.

For popular and unused products, distributors can exchange for another product or refund and get your money back after deducting shipping costs and taxes. Products can only be returned within 3 months of purchase. For custom product orders, products will not be returned if not due to a manufacturing defect.

Please see detailed warranty conditions at the link at the bottom of the website.
Why is Tran Da's wheelbarrow delivered separately and not assembled?
Wheelbarrows are relatively bulky, so the shipping cost will increase if fully assembled. Therefore, we will deliver each part separately to distributors. We will assemble them according to your requirement, but the fee will be charged for assembly and shipping costs incurred.

If you still have questions, please contact us directly

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
page.faqs.en